Communication Table

Click Here to Download a copy in Excel format:

Business Communication
	Director	Relator	Thinker	Influencer
Positive Intent:	Get It Done	Get Along	Get It Right	Get It Noticed
Needs:	To Be In Control	To Be Liked	To Be Correct	To Be Recognized Applauded
Communication Styles:	Direct and to the point	Indirect and considerate	Indirect and detailed	Direct and elaborate
Values:	task	people	task	people
Values:	fast pace	slower pace	slower pace	fast pace
Behavior:	Authoritative charges ahead	Agreeable, personable, friendly, caring, helpful	Attentive to details, systematic	Creative, Warm, Charismatic, energetic
Strengths:	Decisive, gets things done, confident	Likeable, loyal, team player, steadfast, patient	Accurate, fact finder, precise, organized	People-oriented, persuasive, verbal skills, optimistic
Weaknesses:	Intimidates and alienates people	Indecisive, wastes time, gullible	Stubborn, boring, aloof, unimaginative	Egotistical, lacks follow-through, “flaky”
Under Pressure:	Yells, blows up, bullies, throws tantrums and potshots, arrogant	Submits, accommodates, gunny-sacks, passive, aggressive	Becomes silent, flees or withdraws, becomes autocratic	Talks louder and faster, complies

Part of materials from Kathleen Hasson Kirsch - for Support Center of San Diego, September 29, 1993. National University.

COMMUNICATION TABLE